The anti-lock brake system (ABS) in the 2010 model-year HS250h, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage.
Some owners have reported experiencing inconsistent brake feel during slow and steady application of the brakes on rough or slick road surfaces when the anti-lock brake system (ABS) is activated in an effort to maintain tire traction.
What is the problem with the Lexus HS 250h?
The anti-lock brake system on the Lexus HS 250h shares similar component design to the 2010 Prius, so it has been included on this recall.
How is Toyota responding to this Lexus issue?
The software adjustment planned for the Lexus HS 250h production and dealer modification is being finalized and will be announced very soon.
How many vehicles are impacted?
This recall involves approximately 14,550 Lexus Division 2010 HS 250h vehicles.
What should 2010 Lexus HS 250h customers do if they experience this braking issue?
If a Lexus HS 250h owner were to experience this condition, pressing hard on the brake pedal will stop the vehicle safely.
Are these vehicles safe to drive until they get their update?
The vehicles are safe to drive because pressing hard on the brake pedal will stop the vehicle.
When can I get my vehicle fixed?
Toyota will begin sending letters to Lexus HS 250h owners within the next few weeks to let them know when to bring their vehicles into a dealership. Owners will only receive a letter if their vehicle is involved in the recall.
How long will it take for a dealer to repair my vehicle?
The software update should only take approximately 30 minutes to install, depending on technician workflow.
Is the repair covered by warranty? Will drivers have to pay any money out of pocket for this work?
Toyota will cover all repair costs associated with this work.
Is this recall related to the ongoing Toyota recalls associated with sudden unintended acceleration?
No, this recall is unrelated to the ongoing recall of Toyota vehicles for sticking gas pedals and floor mat entrapment issues.
Where can I get more information on this recall?
Information for Lexus customers can be found at lexus.com and at the Lexus Customer Assistance Center at 1-800-255-3987.
