J.D. Power and Associates has named the 2007 Honda CR-V, Fit and Ridgeline as the “most-dependable” vehicles in their respective segments in its 2010 Vehicle Dependability Study℠ (VDS).
The study, which measures problems experienced by original owners of three-year-old vehicles (2007 model year), includes 198 different problem symptoms across all areas of the vehicle. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The industry average for all vehicles in the 2010 VDS survey measured 155 PP100.
The CR-V compact multi-activity vehicle received an overall score of 113 PP100. The Fit subcompact received an overall score of 137 PP100, and the Ridgeline midsize pickup received an overall score of 109 PP100. The Honda Accord was also among the top three models in the midsize car segment with a score of 103 PP100.
J.D. Power and Associates also measures initial quality of new vehicles. Last year the CR-V and the Honda Ridgeline pickup ranked highest in their respective segments in the company’s 2009 Initial Quality Study℠ (IQS). The Honda CR-V ranked highest for IQS in its segment for the third consecutive year, with an IQS score of 93 PP100, and the Honda Ridgeline truck ranked highest in the midsize pickup segment, with an IQS score of 81 PP100.
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
