Not too long after the National Highway Traffic Safety Administration’s (NHTSA) investigation into the Chevrolet Volt went public, General Motors is making sure that confidence still exists towards the car. Official initiatives have been laid out by the automaker after six months of research brought on by a Volt battery fire at the NHTSA testing facility. The evaluation outfit is currently conducting preliminary tests on the part electric, part gas vehicle as well as their lithium-ion battery assemblies. GM is in full support with the NHTSA and will stop at nothing to assure the safety of their latest star.
“The Volt is a five-star safety car. Even though no customer has experienced in the real world what was identified in this latest testing of post-crash situations, we’re taking critical steps to ensure customer satisfaction and safety,” said Mark Reuss, president of GM North America. A Volt owner satisfaction program will be established to keep owners feeling safe. At any time during the investigation, a free vehicle loan can and will be offered to a Volt driver. “A vehicle loan program of this nature is well beyond the norm for a preliminary investigation, and it underlines our commitment to the vehicle and its owners,” said Reuss. “Our customers’ peace of mind is too important to us for there to be any concern or any worry. This technology should inspire confidence and pride, not raise any concern or doubt. The question is about how to deal with the battery days and weeks after a severe crash, making it a matter of interest not just for the Volt, but for our industry as we continue to advance the pursuit of electric vehicles.”
Source: General Motors
