In response to complaints that gasoline-electric hybrids are not delivering advertised miles per gallon (MPG), Ford said it is offering owners a free software upgrade to improve their real-world fuel economy, reports Detroit Free Press.
The automaker will send letters by the end of July to about 77,000 owners of the 2013 Ford C-Max, Fusion and Lincoln MKZ hybrids. The owners will be instructed to make an appointment with their dealers for a half-day of work adjusting the software at no charge.
New 2014 models will have the upgrades done at the factory.
According to Ford’s advertising, the new Fusion hybrid had an Environmental Protection Agency (EPA) rating of 47 mpg for combined highway and city driving.
The new C-Max hybrid also had a rating of 47 mpg, while the Lincoln MKZ hybrid had a rating of 45 mpg.
Source: Detroit Free Press
